Projects/pictures will be deleted after 90 days (3 months)

If your project is active during the 3 months, then the 90 days period will start over. I.e. if you want to keep your project/pictures for a...

What type of digital pictures can I use?

You may upload the following formats for use in your projects / products:.jpg/.jpeg .png .tiffAll digital cameras will usually be able to pr...

Can I use pictures saved in CMYK?

Yes, the software can handle both RGB, sRGB and CMYK color scales. You do not need to consider what color scale your pictures are configured...

What to do if I have problems using the services on print.wedbox.com?

First of all you need to check if you have internet access (try accessing a different website, or downloading a remote file)If you have inte...

Is the quality of my pictures OK?

All digital cameras can be set to shoot photos in different qualities. The higher the quality the more disk space is required and the more p...

Should I shoot photos in maximum quality?

Normally digital cameras can as a minimum be setup to shoot photos in the following dimensions: 640 x 480 1.280 x 960 1.600 x 1.200 2.04...

Should I use a square, horizontal or vertical photo?

You can upload a vertical, horizontal or square picture – just as you like.When your photo is uploaded, the software system will make the pi...

Can you scan a paper photo for me?

Unfortunately we do not offer this service. But you can do it yourself, by example using a scanner from one of your friends or at work. Aft...

Can I make my pictures black & white?

You can easily convert your images to black/white in our design tool. You should mark the pictures you want to convert and choose “editing t...

Can I upload other files than digital photos?

Yes. You can upload any file that is one of the supported formats, no matter where the file has orginated from. Some of our customers have d...

What browsers do you support?

The website should work equally well in all browsers on all units. (PC/Mac/Iphone/Android/Smartphone/Tablet).To use all the features in the ...

Is it possible to reorder?

Yes. You can reorder. Go to ”my account” – ”your orders” – ”reorder”. You may login at https://order.wedbox.com/

How can I tell that you have received my order?

Immediately after you have placed your order, you will receive an order confirmation via e-mail. In this e-mail you will also find your orde...

Can I cancel my order?

Unfortunately it is not possible to change or cancel a place order.In order to secure a swift handling of all orders, the order will be dire...

Can I place partial orders?

Yes. You can add any finished product to the shopping basket. Any product which you want to buy later you can remove from the basket and pla...